What to Look for in an AC Repair Technician

July 08, 2015

It’s time to get your shorts out of storage, the weather is absolutely heating up here in Omaha. Your AC will need to be ready for a workout this season. If you haven’t already, it’s a wise idea to have an AC repair professional chosen and properly vetted before your AC has any problems surviving an incoming heatwave.

It would be ideal if you could just pick the first number out of the phone book and be assured that they’ll do a satisfactory job, but there are companies out there that are looking to take advantage of your unfortunate situation. We don’t want to leave you sweating a crooked repairman or the heat so the team at The Frazier Company has some warning signs to look out for that let you know you may be dealing with an untrustworthy company.

1) Requesting Full Payment Prior to Starting Work

A trustworthy company will provide you with an estimate in advance of beginning any work. Any company requesting payment prior to starting work should be called into question. Another demand of a shady company is asking for payment in cash. This could lead to problems down the road having your problem fixed properly or completely.

2) Quotes a Cost Before Inspection

A technician may have an educated guess of what is going wrong with your air conditioner over a phone call, but they won’t know for certain until they have actually inspected your system. Find a company that will provide you with an estimate only following an inspection.

3) Refuses to Put it in Writing

If you’ve watched even 5 minutes of a court show on TV, you know it doesn’t count unless it’s in writing. This is non-negotiable. If a company isn’t willing to put the job and charges into writing, don’t trust them to finish the work. By getting a signed contract preceding the work you’re guaranteeing that you and your contractor are on the same page and you’ll have no unanticipated costs after work has been completed.

4) They aren’t licensed

Not every state requires that contractors are licensed, but a great number of them do. You can easily search online and see if licenses are required where you live. If you are located in a state that requires licensing, by choosing a licensed company, you’re shielding yourself from a company that uses untrained workers. And any grievances or issues with the company you choose can be reported. If you encounter a company that is operating without a license, there’s most likely a reason for that and you’ll want look elsewhere.

These warning signs will hopefully help guide you along as you’re looking for a dependable AC repair technician in the Omaha area. The pros at The Frazier Company are ready to get the job done right and earn your trust. Give us a call at 402-628-0206 to schedule an appointment up with us anytime.