The Nest thermostat is one of the most popular smart thermostats on the market today. And for good reason. It figures out your temperature preferences and creates an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or gone and can change settings to help you save even more.

The Nest is compatible with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before installing one. Don’t forget to talk with your energy supplier for valuable rebates, as you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it yourself or hire a HVAC specialist like The Frazier Company. If you’re putting it in without help, you’ll notice a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem since the thermostat can draw enough power from other heating and cooling wires.

Sometimes, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from aging programmable thermostats that use a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t get adequate electricity, Nest says you might run into some of these issues:

  1. Poor battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is making strange noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly on, won’t switch on or turns off and on rapidly in a short period of time.

You could worry something is up with your heating and cooling system, but if you just got the Nest, we suggest you check your thermostat first. This is especially timely if the weather is temperate, and you haven’t been using your heat or air conditioning frequently.

Our Specialists Can Fix Nest Thermostat Problems

If you’ve attempted Nest thermostat troubleshooting without help but can’t fix the issue, a smart thermostat professional like one from The Frazier Company can support you. We can determine the malfunction and install a C-wire, if required.

Smart thermostats including the Nest are made to make your life easier, with automatic energy-efficient programming and the option to check settings while you’re on the go. It’s a frustrating experience when yours won’t run correctly, but our heating and cooling pros at The Frazier Company can fix the trouble quickly.

If you’re running into atypical heating and cooling behavior with your new Nest, call us at 402-628-0206 to request your appointment now.