Everything start to finish went Great. Very professional. 3 Frazier Company vehicles with 4 service techs showed up on time at 8am. They Removed and Replaced my 18 yr old air conditioner, furnace, and 9yr old water heater. It was all done in one day. Honestly It Could not have went better. And They didn't make any mess or tear up my finished basement going back and forth. And the fact they also could replace the water heater at the same time , was great, that saved me another day of having a different company install a water heater. From the start when Jason S came to house to give me a quote, till they finished installing, to training me on the new thermostat . For me ,Frazier company was the right choice.